Privacy Policy

Who am I

Ronald Hunter paintings – www.ronaldhunter.com – Dutch abstract artist

Privacy declaration

 We think it is important that you know how we handle your data, so that you can trust that your data is in good hands with us. We process your data in accordance with the General Data Protection Regulation (GDPR), which will replace the Personal Data Protection Act (Wbp) as of 25 May 2018 and is the new privacy legislation for the entire European Union.

Who is this statement from?

Ronald Hunter Paintings, established in Rotterdam at Beukelsdijk 102-B, 3022 DK, Chamber of Commerce: 71185062.

Privacy

Ronald Hunter Paintings takes your privacy seriously. We process your personal data because you use our website, our services and also because you provide this data to us yourself. We do our best to process the data you have provided to us in a careful manner. This privacy statement gives you a clear overview of which personal data we process, how we handle this personal data and also indicates as clearly as possible why we collect it. Within the meaning of the General Data Protection Regulation, Ronald Hunter Paintings is a so-called controller in this regard.

Personal data we process

 The personal data that we process about you are:

 First and last name

 Address data

 phone number

 E-mail address

 IP address (masked)

 Other personal data that you actively provide on our websites, in correspondence and by telephone

 

Information about your activities on our website

 Internet browser and device type

 Special and/or sensitive personal data that we process

 Our websites and/or services do not intend to collect data about visitors or persons under the age of 16, unless they have permission from a parent or guardian. However, we cannot always check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent.

 

If you are convinced that we have collected personal data about a minor without that permission, please contact us via info@ronaldhunter.nl and we will delete this information. We do not collect sensitive personal data such as race, religion and income position.

 Why and how long

 We process your personal data for the following purposes:

 To be able to help you with our services for which you have left this information;

 To be able to call and/or e-mail you if this is necessary to be able to carry out our services with you;

 To inform you about changes to our services and products;

 Inform you about your purchase of products;

 To be able to send you our newsletter if you have registered for it;

 Analyze your behavior on the website in order to improve our website.

 Ronald Hunter Paintings does not store your personal data longer than is strictly necessary to realize the purposes for which you have provided this data.

 Sharing data

 Ronald Hunter Paintings does not sell your data to third parties and only provides it if this is necessary for the execution of an agreement with you or to comply with a legal obligation. Examples of this are the tax authorities, the police, the judiciary or supervisory authorities such as De Nederlandsche Bank (DNB), the Netherlands Authority for the Financial Markets (AFM) and the Dutch Data Protection Authority. We are always careful about this.

 We have concluded a processing agreement with companies that process your data on our behalf, such as Google, mailing and hosting parties to ensure the same level of security and confidentiality of your data.

 

Mapping website visits

 Cookies

 Ronald Hunter Paintings only uses technical, functional and analytical cookies that do not infringe your privacy.

 A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit the website.

 The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website with this.

 If you don\’t like cookies: When you visit our website for the first time, you can use our \’cookie bar\’ to indicate which cookies you do or do not want to accept. You can change this choice yourself at any time at the bottom of our cookie page . You can also limit the use of cookies by setting your internet browser in such a way that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.

 

Google Analytics

 A cookie is placed via our website from the company Google, which is undoubtedly known to you. These cookies are part of the “Analytics” service. We use this service to investigate how you as a visitor use our website and Google makes insightful reports about this for us. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. Ronald Hunter Paintings has no influence on this. We have explicitly not allowed Google to use the information obtained for other Google services via the terms and conditions. Ronald Hunter Paintings has concluded a processing agreement with Google. Because the IP address is masked, the information that Google collects is anonymized and cannot be traced back to a person.

 

opt out

 If you prefer to block the Google Analytics script completely, you can download an opt-out plugin for Google Analytics here: https://tools.google.com/dlpage/gaoptout. With this plugin, your visit no longer counts in the statistics of all websites that use Google Analytics.

View, edit and delete

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Ronald Hunter Paintings and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@ronaldhunter.nlWith such a request, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but in any case within four weeks.

 

Complaints

 Ronald Hunter Paintings would like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/zelf-doen/ Use -uw-privacyrechten/klacht-melden-bij-de-ap.

Shipping Terms

Our packages are shipped multiple times a week. Your order will be prepared within 5 business days, and you will receive a track & trace code from us via email a few days after the order confirmation. Typically, it takes between 2-4 days for a package to arrive, depending on the destination. Roxier ships worldwide; the shipping costs applicable to your country will be calculated automatically. Note: international customs fees are the responsibility of the buyer. We pack the artwork securely in layers of bubble wrap with a wooden board, packed in a reinforced cardboard box. If you see any damage when your package is delivered, you can refuse the shipment as [damaged – return to sender] or have the courier mark the tracking as [damaged received, pending further inspection]. Please file the claim immediately! You must keep all boxes and packaging materials. When you call, you will need the tracking number of your package, a description of the damage, and its value. Take photos of the damaged package and send them to Roxier with the information about your actions. Priority Shipping If you want to receive the artwork on a specific date, please contact us for options.

Custom Art Upon receipt of your custom art order, you will receive a specification from us with the schedule and price of the artwork (+ shipping). When your custom artwork is completed, you will receive photos by email. Adjustments in color palette are possible. Only after your final approval and payment, we will prepare the delivery of your artwork. Please note that custom artworks must be paid in € (EUR); therefore, the price for an order may change due to fluctuations in exchange rates if you complete the transaction in another currency.

Returns and Cancellations

We want you to be satisfied with the artwork, a return request is possible within 14 days. You will receive the full purchase price back; the return shipping is at the customer’s expense and will not be reimbursed. It is important that you pack the artwork the same way you received it (in the original packaging); this is to prevent damage during transport as much as possible. So, make sure you keep all packaging materials until you are sure that you want to keep the painting. However, please note that if you paid for the item via PayPal, PayPal may charge you for returning the amount, and any incurred costs will not be covered by Roxier. In the unlikely event of a problem with the quality of the product or if you have received the wrong product, we will resolve the situation to your satisfaction as soon as possible. Please contact us to coordinate the desired action. Roxier reserves the right to cancel an order in the webshop if the price or any of the specifications of an item is not displayed correctly. If it sounds too good to be true, it usually is! Keep in mind that an original artwork is € 350 and up, art on paper +/- € 129, and limited editions +/- € 79.

Secure connection

 The Ronald Hunter Paintings website has a secure connection. This means that the data sent between your device with which you visit the website and the server on which the website runs is encrypted. The website has an SSL certificate to guarantee this secure connection. The certificate has a 4096 bit encryption so that you are assured of the highest level of security.

Server

 The Ronald Hunter Paintings website is hosted on a server. The server is located in a data center located in the Netherlands and offers sufficient security facilities such as climate control, 24/7 security security personnel, fire extinguishing systems, UPS generators, full CCTV coverage and monitoring, automated alarm systems and access control.

Backups

 The website files and database are regularly backed up. This backup is encrypted and is also stored in a secure location. Old backups containing old data are destroyed as soon as they are no longer needed.

Updates

 In order to achieve maximum safety, the Ronald Hunter Paintings website is regularly updated. Ronald Hunter Paintings takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact Ronald Hunter Paintings via info@ronaldhunter.nl

Changes to this privacy statement

 We may amend this Privacy Statement. We do this, for example, if the law or policy changes. We therefore recommend that you regularly review the Privacy Statement when you visit our website.

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